Coronavirus Update

Northmark Bank continues to monitor the COVID-19 (coronavirus) outbreak and guidance from the World Health Organization (WHO), the Center for Disease Control and Prevention (CDC), state and federal governments, and local health officials.

 

As always, the health and well-being of our clients, employees, and families is of the highest importance to us. Our business continuity plan that specifically addresses our response to pandemics to minimize disruption has been activated, as guided by the WHO and CDC.


We have taken precautions to help ensure employee safety, including additional cleaning protocols, encouraging staff who feel unwell or who are at risk to stay home, and have implemented internal “social distancing” techniques to minimize face-to-face contact.

 

Clients may visit our North Andover and Winchester offices using our new walk-up windows.  Our Andover office continues to provide normal drive-up service.  All other services are available by appointment which may be made by calling (978) 686-9100 or (781) 721-9100.  We would like to remind you of the following alternative banking services that Northmark Bank offers:

  • 24 Hour ATMs accepting cash and check deposits at all branch locations and at our Methuen ATM.

  • Secure Night Depositories are available at all of our offices for clients to deposit their daily cash, checks, and payments during or outside of normal banking hours.

  • Drive-Up Teller Service is available at our 69 Park Street location.

 

If you prefer to stay at home and connect with us digitally, our Internet and Mobile Banking products offer balance inquiries, transfers, bill pay, mobile check deposit, and e-statements. If you are not currently set up for any of these services, please contact us to do so at (978) 686-9100.


Lastly, please remain vigilant for scams related to COVID-19 (coronavirus). Cyber criminals are taking advantage of fears by sending e-mails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Additionally, scammers are selling fake products on bogus websites in the form of test kits, masks, wipes, etc. at deeply discounted prices. Do not fall for these scams.


As new developments emerge, we will continue to post updates on this page to keep you informed.

 

Further Resources:

Center for Disease Control
https://www.cdc.gov/coronavirus/2019-ncov/index.html


World Health Organization
https://www.who.int/emergencies/diseases/novel-coronavirus-2019


Mass.gov Coronavirus Update
https://www.mass.gov/resource/information-on-the-outbreak-of-coronavirus-disease-2019-covid-19

FTC Scam Alerts

https://www.consumer.ftc.gov/features/coronavirus-scams-what-ftc-doing